Make Returns Your Competitive Advantage
Send Pre-Printed Return Labels With the Package
Offer your customers the convenience of a UPS prepaid return label. You can send return labels for your customers whenever you create your outbound shipping labels.
Email Return Labels Directly to Your Customers
We’ll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back.
Let Our Drivers Pickup Returns Right From Your Customers’ Doors
We’ll create the return label ahead of time and our driver will bring it when they pick up the shipment. Our driver will make three pickup attempts to collect it.
Ship Across the Globe and Save
Answer a few questions and save up to 66%* on every shipment.
*Terms and conditions apply.
World-Class Services You Can Count On
Customer first, people led, innovation driven.
Taiwan Tech Startup Goes Global
After 10 years in business, the team at FLUX realized that they needed a logistics expert to export their high-tech laser cutters.
More Global Deliveries, Less Paper
Four billion paper documents travel through the global trade system. UPS is saying goodbye to paper when importing-exporting.
Simplify Customer Returns with UPS Return Services
Want to improve how your business manages customer returns? We can help with that.
New Regulations When Shipping To and Through the U.S.
From 11 January 2025, the U.S. Customs and Border Protection (CBP) will begin full enforcement of Section 321, where US $800 is the maximum monetary value of a shipment that a single person can import into the U.S. duty and tax free, per day.
No Box. No Label. No Problem.
We’ve acquired Happy Returns, a leader in innovative reverse logistics, to make returns even easier. With Happy Returns, customers can bring their box-free return to The UPS Store locations and we’ll take care of the rest.